Mobile banking is a handy way to manage your hard earned money on the go and continues to grow in popularity. In fact, 54 % of customers agreed that they normally use digital banking tools more today, on account of the pandemic, than they did year that is last, based on the Digital Banking Attitudes Study by Chase.
“The pandemic has demonstrated that digital banking is crucial for buyers of all the ages to confidently deal with their finances,” Allison Beer, Head of Digital at Chase, said in the press release.
It comes as no surprise that millennials plus Gen Z are the two groups that are making use of mobile banking apps the best. The study found that 99 % of Gen Z as well as 98 % of millennials work with a mobile banking app for a wide variety of tasks, including viewing account balances, checking the credit score of theirs and depositing a search. Boomers and gen X work with mobile banking apps less (86.5 % along with 69.5 %, respectively), however, the individuals which do remain in the vast majority.
Consumers mobile banking app activities, by generation
| Generation | Total | Gen Z | Millennials | Gen X | Boomers |
|---|---|---|---|---|---|
| View account balances | 86.5% | 86% | 89.5% | 86.5% | 78% |
| View account statements | 68% | 62% | 73.5% | 67% | 61.5% |
| Transfer money between bank accounts | 64% | 65.5% | 71.5% | 60.5% | 50% |
| Deposit checks | 59.5% | 58% | 66% | 54% | 53.5% |
| Pay bills | 49% | 45.5% | 53% | 50% | 40.5% |
| Check credit score | 32% | 28.5% | 56.5% | 30% | 20% |
| Use peer-to-peer payments | 24% | 20% | 31% | 21.5% | 14.5% |
| Use online chat to ask a question | 16.5% | 18% | 27.5% | 13% | 12.5% |
| Create and track a budget | 13.5% | 25% | 17.5% | 9% | 4% |
| View a forecast of monthly spending | 13% | 17% | 18% | 9.5% | 4.5% |
| Create a savings goal and track progress | 12% | 21.5% | 18% | 5.5% | 2% |
| Open a new bank account | 9.5% | 11.5% | 12% | 7% | 5.5% |
Regardless of the generational differences, mobile banking will not be going anywhere: Most financial institutions, including banks as well as charge card issuers, today provide clients with user-friendly mobile apps for their smartphones. The Chase Mobile app, for example, is available to Chase Sapphire℠ Checking account holders, and also Chase Freedom Flex℠ cardholders.
While a mobile banking app is an excellent advantage, it is not necessarily an one stop shop to controlling your finances because it might possibly be limited to the accounts you have at one bank. If you’ve multiple accounts from diverse banks and want a holistic way to handle the money of yours, consider creating a budget spreadsheet or perhaps enrolling in a budgeting app or money app as Mint or else you Need a Budget.
In order to create your very own spending budget technique with similar functionality to an app, following these 5 steps:
- Calculate your net income
- List monthly expenses
- Label fixed and adjustable expenses
- Determine average month costs for every expense
- Make adjustments